In the current environment of supply chain challenges, inflation, and the pandemic, Arctic believes customer service is the key to success. We spoke with the Director of Customer Service for Arctic Walk-ins, Freddy Remolina, to hear about why Arctic has allocated more resources to customers and how the team will continue to set the standard in being there when it counts. A slightly edited transcript of the conversation can be found below. Freddy, you are not only the Director of Customer Service, but take an active role in providing customer service yourself. Please tell us a little bit about your...
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