Arctic Industries Privacy Policy 

Last Modified: June 27, 2025

Arctic Industries, LLC (“Arctic Industries,” “us,” “our,” or “we”) respects your privacy and is committed to protecting it through the practices described in this policy. This Privacy Policy (“Privacy Policy”) explains our information collection practices and the rights and choices that you have in relation to how we collect, use, retain, and disclose your Personal Information when you visit our top-level websites at www.arcticwalkins.com  and mywalkinparts.com (each a “Website” and collectively, our “Websites”) or use Arctic Industries platforms, request Arctic Industries newsletters or other communications, visit our locations or Arctic Industries-hosted events, hire us to provide you products or services, or otherwise interact with us through channels where this Privacy Policy is posted (collectively, the “Services”). Terms that are capitalized are defined within this Privacy Policy. 

Please note that this Privacy Policy is intended to apply where we control the collection of Personal Information and determine the purposes and means for its processing. For Arctic Industries California Workforce Members, including job applicants, current employees, and independent contractors, please contact privacy@arcticwalkins.com to request a copy of our California Workforce Privacy Policy.

If you are a California resident, please see the California Privacy Rights and Choices section of this Privacy Policy for additional information regarding our collection practices. 

Please read this Privacy Policy carefully to understand our policies and practices for collecting, using, and disclosing your Personal Information. This Privacy Policy may change from time to time (see Changes to this Privacy Policy), so please review the Privacy Policy periodically for any updates. 

Our Websites may include links to other websites, plug-ins, services, and social networks operated and maintained by third parties. Clicking on those links or enabling those connections may allow those third parties to collect and share information about you. Please note that we have no control over the privacy practices of those third parties, and we encourage you to review the privacy practices of every website you visit. Additionally, though this Privacy Policy acknowledges that we may obtain information about you from third parties, including information that you may provide to, or that is collected through, a third party about you, this Privacy Policy does not apply to the collection and processing of that information by the third party. Those third parties have their own information collection practices. We encourage you to read the privacy policies of businesses before providing information to or through them, and to contact them directly if you wish to exercise any Personal Information rights related to your data. 

Table of Contents

1. Information We Collect and How We Collect It
2. Cookies and other Tracking Technologies

III. How We Use Your Information

1. Disclosures of Your Information
2. California Privacy Rights and Choices 
3. Data Security and Retention

VII. Children’s Information

VIII. Changes to this Privacy Policy

1. Transparency in Coverage
2. Contact Us

1. Information We Collect and How We Collect It

For purposes of this Privacy Policy, Personal Information means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household, and may include Device, Internet and Network Information. Device, Internet, and Network Information refers to device, internet, and network activity information that we and our Service Providers may collect about your device or your online activity when you interact with our Websites or platforms. Personal Information does not include anonymous or deidentified data that is not associated with a particular individual, or information that is outside the scope of state consumer privacy laws, such as information protected by the Health Insurance Portability and Accountability Act or the Gramm-Leach-Bliley Act, and publicly available information. 

We may collect one or more categories of Personal Information, including Sensitive Personal Information (as defined by applicable law) listed below. We will collect most of this Personal Information, including any Sensitive Personal Information, directly from you. However, we also collect Personal Information through Device, Internet and Network Activity and from other sources as described below. Information derived from Device, Internet, and Network Activity refers to device, internet, and network activity that we and our Service Partners and other business partners collect, including information about how you interact with our Services online. 

We may collect the following categories of Personal Information and Device, Internet and Network Information about you in the course of business, including through your use of the Services or when you contact us, subscribe to our communications or otherwise request information from us:

• Identifiers and Contact Information, such as your name, mailing address, telephone number, email address, and social media account information. 
• Financial Information, such as payment information, including credit or debit card information (collected by our payment processors only), or other bank account information.
• Professional or Employment Information, such as your employer’s name and job title, if you provide it when filling out a form on the Website.
• Commercial Information, such as records of purchasing habits from us.
• Geolocation Data, such as coarse geolocation through your ZIP code or IP address, or through physical location due to a visit to an Arctic Industries location. 
• Audio, Electronic, or Visual Information, such as video surveillance at our physical locations. This video surveillance does not include any audio recordings. 
• Other Service Information, such as information necessary to provide our Services to you, including information related to your employees, customers, service providers, or other third parties.
• Inferences or preferences we learn or infer about you from other information we have collected about you. 
• Other information you choose to share with us.

We may supplement the information that you provide to us with information that we receive or obtain from other sources, such as our personnel, customers, professional advisors, partners, and agents, third parties with whom we interact, and publicly available sources. 

Some of the above information may be considered Sensitive Personal Information (as defined by applicable laws in certain jurisdictions), and we may use information that you disclose to us to provide and support our Services, comply with our legal obligations, or defend against a legal claim. We do not collect or use Sensitive Personal Information for any other purposes. 

Device, Internet and Network Activity Information 

Personal Information derived from Device, Internet and Network Activity we collect may include: 

Device Data, such as information about your computer, phone, tablet, or other device you use to access our Websites. Depending on the device used, this device data may include information such as your IP address, location, device and/or browser type, hardware model, internet service provider and/or mobile carrier, and system configuration information. 

Log and Usage Data, including service-related, diagnostic, usage and performance information our servers automatically collect when you access or use our Websites and which we record in log files. Depending on how you interact with us, this log data may include information about your activity on the Website (such as data and time of your visit to our Websites), traffic data, referring/exit pages, error information, page clicks, and other communication data and the resources you access and use on the Websites. We may also collect information about your internet connection. 

Information Provided by Other Sources

We may receive Personal Information about you from our Service Providers, data analytics and internet providers, and other third-party sources and commercially available sources. We may also collect publicly available information about you. 

1. Cookies and other Tracking Technologies

Like many businesses, we use cookies and other tracking technologies such as first party and third-party products and services to gather traffic statistics using cookies, pixels, plug-ins, or web beacons. A cookie is a small piece of information stored on your device that helps websites and servers recognize you. Arctic Industries, our Service Providers, and other third parties may also use other tracking technologies such as pixels or transparent GIF files for website management and visitor tracking. 

Some of the technologies we use on the Websites are strictly necessary for the functionality of the site. Others improve functionality but are not strictly necessary. Some cookies help improve the performance of our Websites (such as by gathering analytics data), while others may be used to collect information about your online activities over time and across third-party websites or other online services (referred to as targeted advertising or behavioral tracking). Examples of cookies and other tracking technologies we use include: 

• Necessary Cookies. We use these cookies to make the site function properly. 
• Preference Cookies. We use preference cookies to remember your preferences and various settings.
• Statistics Cookies (Analytics Cookies). Statistics Cookies help us measure the performance of our Websites, and the usefulness of the content it displays. They also help us analyze website usage patterns. 
• Marketing Cookies. We permit certain third-party business partners and advertisers to collect Personal Information through cookies or other similar technologies placed on our website. These companies may use the Personal Information collected through these cookies to track your behavior on our Websites, gather information about your use of our Websites, and other online services over time and across different businesses’ websites and services. Additionally, some companies may use information collected to deliver targeted advertisements on behalf of us or other companies, including on other applications, websites, or online services. We are not responsible for the functioning of cookies and other technologies used and placed by third parties on your device. We do not always control third parties’ collection or use of your information to serve targeted advertising. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. 
• Pixel Tags, Web Beacons, and Transparent GIFs. Pixel tags and web beacons are small graphic images placed on our website pages or in our emails that allow us to determine whether you have performed a specific action. When you access these pages or open or click an email, the pixel tags and web beacons generate a notice of that action. These tools allow us to measure response to our communications and improve our web pages. Third parties may also use pixel tags and beacons to collect Personal Information to use in targeted advertising.
• Other Technologies. We collect many different types of information from other technologies to improve the quality of our website and the Services we provide. For example, we may collect usage data and other information about the device you use to access our websites, your operating system and/or mobile device type, browser type, domain, and other system settings, as well as the language your system uses and the country and time zone where your device is located.

We also use third-party plugins and widgets on our Websites to enable social media sharing tools, such as widgets for Facebook, Instagram, LinkedIn, and YouTube. These widgets may use automated means to collect information regarding your use of the Websites and your interaction with the plugins and widgets. This information is subject to the privacy notices or policies of the providers of the plugins and widgets.

Managing Cookie Preferences

You can manage your cookie preferences at any time by using the tools and resources listed below. Please note that opting out of some types of cookies may impact your experience on our Websites and limit the services we are able to offer: 

• Browser Opt Out: Most browsers allow you to manage your cookies by changing your settings. Please refer to your browser’s instructions for more information. Your preferences are browser-specific and if you come back to our Websites from a different device or a different browser on the same device, you will need to apply your preferences for that browser or device as well.  
• Link in the Website footer: to opt out of certain uses of cookies and tracking tools, navigate from this page to the cookie preferences link here [INSERT LINK] or in the footer of the Websites that you last visited. 

The Websites are not designed to respond to general “Do Not Track” signals from browsers. If we detect the Global Privacy Control opt-out preference signal from California residents, we will honor it to the extent described in the Right to Opt Out from the Sale or Sharing/Targeted Advertising section below. California residents should also review the California Privacy Rights and Choices section of this Privacy Policy for additional information and options. 

1. How We Use Your Information 

We use your Personal Information, including information that also qualifies as Sensitive Personal Information, for our business purposes, including to provide and improve our Websites and Services, to respond to your inquiries and requests, to prevent fraud and other criminal activity, for marketing purposes, and for other purposes for which we may notify you. For example, we may use your Personal Information for the following and other purposes as permitted or required by law: 

• Provision of our Services. We use information that you voluntarily provide to us before, during, and after we engage in a transaction or an order, such as identifiers, contact information, employers information (as applicable) and financial information in connection with your purchase from us and for billing and collection purposes. 

• Maintenance of customer relationships: We use identifiers and contact information, financial information, and other service-related information to maintain our customer relationships, including to process invoices, deliver and customize our products, update customer records, and address customer inquiries or feedback. 

• Sending relevant marketing/informational messages and customizing your experience on our Websites. We use identification data, contact details, Device, Internet, and Network Activity Information, and commercial information to communicate with you via email and social media postings to provide you with information about content or Services that may be of interest to you and to customize your experience on our Websites. 

• • Improving our Websites and Services. We use information derived from Device, Internet, and Network Activity to improve the content, functionality, and use of our Websites, conduct internal research, and to otherwise improve our Services and develop new Services. 

• Keeping our Websites and IT systems secure. We use identification data, contact details, financial information, and Device, Internet, and Network Activity Information to ensure the security and confidentiality of our Websites, network, and your data, as well as to prevent illegal activities, including fraud, which could harm you and us. 

• Complying with legal requirements. We use identification data, contact details, and financial information to comply with applicable legal and regulatory requirements. 

• With your consent. As described to you at the point of collection, we may use your Personal Information for other purposes with your consent, or as otherwise required or permitted by applicable laws. 

1. Disclosures of Your Information 

We may disclose your Personal Information to the following categories of recipients: 

• Our subsidiaries and affiliates, to assist us in providing or facilitating our Services to you and to improve and maintain our Services.
• To Service Providers used to provide or facilitate our Services. A Service Provider is an entity that performs functions on our behalf, and processes Personal Information on our behalf in connection with performing those functions in accordance with our instructions. For example, we may disclose information to our customer service, IT and infrastructure support, payment processing providers, professional service firms, data analytics, marketing, and shipping services, and general service providers such as office support, couriers, facilities management, and document destruction. 
• We may disclose and transfer Personal Information if we are involved in a merger, sale, acquisition, divestiture, restructuring, reorganization, dissolution, bankruptcy, or other change of ownership or control (whether in whole or in part). 
• We may disclose Personal Information as we believe to be necessary and appropriate, such as (i) as permitted by law; (ii) if we determine that the disclosure of specific information is necessary to comply with a request of a law enforcement or regulatory agency or other legal process; (iii) to protect the legitimate rights, privacy, property, interests or safety of our company or our affiliated entities’ customers, employees, or the general public; (iv) to pursue available remedies or limit damages; (v) to enforce our Terms of Use, Terms of Sale, or other applicable agreements, including for billing and collection; (vi) to respond to an emergency; and 
• With other parties when we have your consent to do so. 

We do not sell Personal Information about you in a traditional sense, but certain of our advertising and marketing activities may be considered a “sale” or a “sharing” of Personal Information about you for targeted advertising (called “cross-context behavioral advertising” under the CCPA). Targeted advertising involves seeking to place ads to you on third parties’ digital properties based, at least in part, on Personal Information obtained from your activity on others’ digital properties. Third parties that we allow to collect Personal Information directly from you may use it for targeted advertising, including by collecting information from you via cookies, pixels, and other automated tracking tools. We do not sell or share Sensitive Personal Information for any cross-context behavioral advertising or targeted advertising.

In addition, we may use deidentified or aggregated information to facilitate our business operations and for other legally permitted purposes. If we deidentify any Personal Information, we commit to maintain and use that data without attempting to reidentify it. 

1. California Privacy Rights and Choices 

California residents have the following rights with respect to their Personal Information under the CCPA. 

Right to Access Information. You may have the right to request access to your Personal Information and, where technically feasible, request a copy of your Personal Information. This includes the categories of Personal Information, the categories of sources of that Personal Information, our business or commercial purposes for collecting, selling, or sharing that Personal Information, the categories of third parties to whom we disclose Personal Information, and the specific pieces of Personal Information we have collected about you. 

Right to Review and Correct Information. You may have the right to request that we correct any inaccurate or incomplete Personal Information we have about you.

Right to Delete Information: You may have the right to request that we delete your Personal Information. Please note that we may not be able to delete certain information depending on legal exceptions or obligations. Please see the Data Security and Retention section below for more information about why we may retain your information.

Right to Limit Use of Sensitive Personal Information. You have the right to request we limit the use of Sensitive Personal Information to only exempt purposes such as to provide the goods and services you requested, to prevent fraud, or verify or maintain the quality of goods or services we provide. We currently only use Sensitive Personal Information for such exempt purposes. 

Right to Opt-Out of Marketing Communications. You may request that we not use your Personal Information to send you certain emails or other marketing communications. You may also unsubscribe from receiving marketing emails from us by clicking on the “Unsubscribe” link found in those emails or email us at privacy@arcticwalkins.com. Please note you may not be able to opt-out of all communications as we may need to send you information related to our Services.

Right to Opt-Out of Sale or Sharing / Targeted Advertising (Do Not Sell or Share My Personal Information Request). You may request to opt out of the “sale” or “sharing” of Personal Information. You may revoke your consent to the use of these cookies, including previously-enabled cookies, by blocking cookies through your browser, by modifying your cookies settings using the link in the Websites’ footer, or by following the instructions in the Exercising Your Rights section below to opt-out of the use of tracking technologies.

Your Right to Non-Discrimination. We will not discriminate against you for exercising any of your privacy rights or choices.

Exercising Your Rights

California residents may exercise any of the above rights by emailing us at privacy@arcticwalkins.com or calling us at 800-304-8605. You may also click the “Do Not Sell or Share My Personal Information” link [INSERT LINK] here or in the footer of the Websites and follow the instructions on that page to exercise your right to opt out of the use of your Personal Information for any targeted advertising. In order to protect your Personal Information, we may ask you to provide additional information to verify your identity for any access, deletion, or correction requests. You may also have the right to submit a request to exercise your rights through an authorized agent, in which case your agent must present signed written permission to act on your behalf. You may be required to independently verify your identity with us and confirm that you have provided authorization to the agent.

Notice to California Residents

In the preceding 12 months, Arctic Industries has disclosed the categories of Personal Information in the chart below for business purposes identified below as well as the purposes listed in the How We Use Your Information section of this Privacy Policy. Please see the Data Security and Retention section of this Privacy Policy for information about our data retention practices. 

Categories of Personal Information Collected	Purpose for Collection and Use	Categories of Personal Information Recipients
Identifiers and Contact Information (name and contact details such as your email address, mailing address or shipping address, phone number, account username and password, and social media handles)	Providing and maintaining our Services For our business and operational purposes in relation to the Services we provide you  To comply with the law  Communicating with you  Data security incident detection  Debugging and repairing technical systems  For our marketing and business purposes	Our Service Providers such as cloud hosting and web platform providers  Marketing Service Providers, such as advertising, social media, and analytics companies (this may qualify as a sale or sharing for targeted advertising) Law enforcement, public and government authorities, and other entities we deem necessary to comply with the law, support investigations, and protect the rights and properties of you, us, and third parties
Financial Information (payment card or bank account information)	Providing and maintaining our Services For our business and operational purposes in relation to the Service we provide you  For security purposes and fraud detection To comply with the law	Our Service Providers such as payment processors, customer service, and accountants Law enforcement, public and government authorities, and other entities we deem necessary to comply with the law, support investigations, and protect the rights and properties of you, us, and third parties
Commercial Information (records of your purchases from us)	Providing and maintaining our Services Communicating with you  For our business and operational purposes in relation to the Services we provide you  For our marketing and business purposes	Our Service Providers such as shipping providers and customer service providers Our Marketing Service Providers such as advertising, social media, and analytics companies (this may qualify as a sale or sharing for targeted advertising)
Employment Information (such as your employer’s name and your job title)	Providing and maintaining our Services For our business and operational purposes in relation to the Services we provide you  Communicating with you For our marketing purposes To comply with the law	Our Service Providers such as shipping providers Our Marketing Service Providers such as advertising, social media, and analytics companies (this may qualify as a sale or sharing for targeted advertising)
General Geolocation (coarse geolocation such as IP address or zip code or presence at our physical locations)	Providing and maintaining our Services For our business and operational purposes in relation to the Services we provide you  Communicating with you For our marketing purposes	Our Service Providers Our Marketing Service Providers such as advertising, social media, and analytics companies (this may qualify as a sale or sharing for targeted advertising) (IP addresses only)
Audio, Electronic, and Visual Information (such video surveillance when you visit one of our physical locations)	For security purposes To comply with the law  For security purposes	Our Service Providers Law enforcement, public and government authorities, and other entities we deem necessary to comply with the law, support investigations, and protect the rights and properties of you, us, and third parties
Inferences (preferences, such as which parts of our Services you are interested in)	Providing and maintaining our Services Communicating with you  For our marketing purposes For our business purposes	Our Service Providers Marketing Service Providers such as advertising, social media, and analytics companies (this may qualify as a sale or sharing for targeted advertising)
Device, Internet, and Network Activity Information (such as device information, including your browser type and language, IP address, unique device identifiers, website interactions, page clicks, and traffic data)	Providing and maintaining our Services Maintaining the security and operation of our Websites Troubleshooting, and our internal analytics and reporting purposes Data security incident detection  Debugging and repairing our technical systems For our marketing and business purposes	Our Service Providers such as data analytics providers, IT providers Marketing Service Providers such as advertising, social media, and analytics companies (this may qualify as a sale or sharing for targeted advertising)  Law enforcement, public and government authorities, and other entities we deem necessary to comply with the law, support investigations, and protect the rights and properties of you, us, and third parties

California “Shine the Light” Notice. Under California law, California residents who have provided us their Personal Information have the right to request details about our disclosures of their information to third parties for direct marketing purposes. We do not disclose Personal Information to third parties for their direct marketing purposes. 

1. Interest-Based Advertising 

Please note that this Privacy Policy does not apply to the practices of third parties on their own websites or other digital properties, including our service providers or other third parties. When you access a third party’s website through links on our website, information collected from you on those third-party websites is governed by their privacy policies. We are not responsible for and do not control the security or privacy of your information when you visit those websites. We encourage you to review the privacy policy of every website you visit. 

For example, we and certain third-party partners may place advertisements for our services on websites, apps, and platforms operated by others. If you would prefer not to receive certain interest-based advertising, you can opt-out of this activity at the Digital Advertising Alliance (DAA) website at optout.aboutads.info, optout.networkadvertising.org, optout.privacyrights.info, and www.aboutads.info/appchoices. 

If you do not want the Websites to collect information through cookies, you can also set your web browser to reject cookies from the Websites or adjust your cookie preferences through the link in our footer. Each browser is different, so you should check your browser’s “Help” or “Settings” menu to learn how to change your cookie preferences. Please note that this sort of opt-out may be browser and/or device specific. California residents may also opt out by following the options in the Exercising Your Rights section above. Please also note even if you choose to remove your information or opt-out, you may still see advertisements while browsing online. However, the advertisements may be less relevant to you and your interests.  

1. Data Security and Retention 

We have implemented appropriate physical, technical, and organizational safeguards designed to protect your Personal Information against accidental loss and unauthorized access, use, alteration, or disclosure. Unfortunately, no method of transmission via the internet is completely secure, and we are not responsible for any circumvention of the privacy or security measures contained on the Websites. 

Except as otherwise permitted or required by applicable law or regulation, we will only retain your Personal Information for as long as necessary to fulfill the purposes for which we collected it, as required to satisfy any legal, accounting, or reporting requirements, or as necessary to resolve disputes. To determine the appropriate retention period for Personal Information, we consider our statutory obligations, the amount, nature, and sensitivity of the Personal Information, the purposes for which we process your Personal Information, and whether we can achieve those purposes through other means. We may retain data that has been aggregated or deidentified indefinitely. 

1. Children’s Information 

Our Services are not intended for use by any minors under the age of 18. We do not intend to collect Personal Information from anyone we know to be under the age of 16. If we learn that we have unknowingly collected or received Personal Information from an individual under the age of 16, we will make reasonable efforts to delete such information from our records. If you believe that we might have any information from or about a child under the age of 16, we ask that a parent or guardian contact us at privacy@arcticwalkins.com. 

1. Changes to this Privacy Policy

Please review the Effective Date at the top of this page to determine when this Privacy Policy was last revised. From time to time, we may modify this Privacy Policy. If we update this Privacy Policy, we will notify you by posting a new Privacy Policy on this page. If we make any material changes to this Privacy Policy, we will notify you as required by law, which may include by email to the email address you provided to us, if available. We encourage you to periodically check this page for updates. 

1. Transparency in Coverage

As part of compliance with the Transparency in Coverage Rule, more information about our insurance can be found here: https://www.cigna.com/legal/compliance/machine-readable-files. 

1. Contact Us

If you have any questions about this Privacy Policy or need to access this Privacy Policy in an alternative format due to disability, please contact us at privacy@arcticwalkins.com and at 800-304-8605. You can also contact us through the “Contact” page on our Websites or using the below information: 

Arctic Industries

9731 NW 114th Way

Miami, FL 33178

(305) 883-5581